Customer Service Representative-Glendale
Great opportunity to work for a growing company! Do you have a passion for customer service, and experience working in a call center setting? We are looking for experienced customer service agents to work in Glendale, CA!
- The Customer Service Representative must have excellent communication skills and a helpful demeanor.
- Will support an outstanding organization interfacing with customers via phone and email.
- Answer questions and determine customer requirements.
- The purpose of this role is to provide customers with solutions by providing a high level of service in a contact center/call center environment.
- Successful candidates will need to demonstrate their ability to develop and retain relationships through listening and implementing a successful plan of action.
- Will be responsible for resolving customer concerns in a quality oriented way to produce a positive outcome.
- Accurately notate each customer interaction to ensure complete customer history is recorded on all accounts.
- Become a knowledgeable point of contact for both new and existing customers.
- Demonstrates a sense of urgency and dedication to exceed customer expectations and earn loyalty through accuracy, efficiency, courtesy and knowledge.
- At least 2 years of experience in a call center
- Ability to type 40 WPM
- Word and Excel experience
- Work effectively with different types of people!
We want you to love us so much you can’t wait to tell your friends!
About SAGE Staffing
Our mission is to be the most referred administrative/office staffing firm in Santa Clarita and the Antelope Valley. We accomplish this by offering our candidates and clients a remarkable hiring experience.
Our back story
SAGE Staffing was founded in Santa Clarita in 1987, when we were one of the first locally owned and operated staffing firms to be established here. Our client list soon included some of the area's best organizations, such as Princess Cruises, Newhall Land and Farming, the City of Santa Clarita, U.S. Borax, Cal Arts and College of the Canyons.
This solid foundation gave us the ability to expand into the Antelope Valley with a second office in Palmdale. SAGE is now trusted by over 2,500 companies in the Santa Clarita, Antelope and San Fernando Valleys. Candidates and clients throughout the area know they can rely on us for a remarkable hiring experience!