Customer Service Agent

Valencia, CA 91355

Post Date: 06/04/2018 Job ID: 20748a Category: Customer Service Pay Rate: $13.50

Do you enjoy working with customers over the phone or through email? Do you pride yourself on your helpful demeanor and ability to develop relationships? Is a busy day with never a dull moment your idea of a great job? Do you strive to implement a successful plan of action? We are seeking Customer Service Agents to work for an established company in Valencia.

Job duties may include, but are not limited to:

  • Taking calls, email, and chat
  • Providing a high level of service
  • Developing and retaining relationships through listening and implementing a successful plan of action
  • Resolving a wide variety of issues through customer education and follow up

Candidates should be flexible during the training period to commute to both Valencia and Glendale offices.

  • Minimum of 2 years' experience in high volume call center
  • Must have a high school diploma or GED
  • Detail oriented and organized with effective communication skills
  • Prior customer service experience, preferably in a call center environment
  • Solid work ethic with a positive attitude
  • Fast data entry skills (40wpm+) and knowledge of Microsoft Office products
  • Intermediate computer and 10 key skills

MISSION: REFERABLE

We want you to love us so much you can’t wait to tell your friends!

About SAGE Staffing

Our mission is to be the most referred administrative/office staffing firm in Santa Clarita and the Antelope Valley. We accomplish this by offering our candidates and clients a remarkable hiring experience.

Our back story

SAGE Staffing was founded in Santa Clarita in 1987, when we were one of the first locally owned and operated staffing firms to be established here. Our client list soon included some of the area's best organizations, such as Princess Cruises, Newhall Land and Farming, the City of Santa Clarita, U.S. Borax, Cal Arts and College of the Canyons.

This solid foundation gave us the ability to expand into the Antelope Valley with a second office in Palmdale. SAGE is now trusted by over 2,500 companies in the Santa Clarita, Antelope and San Fernando Valleys. Candidates and clients throughout the area know they can rely on us for a remarkable hiring experience!

Joey Ponce
Recruiting & Staffing Supervisor


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