Sales/Customer Service Agent (Outbound B2B)
Valencia, CA 91355
A printing manufacturer located in the Valencia area is seeking an experienced Outbound Sales/Customer Service Agent to join their team! This company prides itself in their commitment to detail and customer service.
The Customer Service Agent attracts potential customers by answering product and service questions, suggesting information about other products and services, processing orders, preparing correspondences and fulfilling customer needs to ensure their satisfaction.
Customer Service Agents are the first line of contact customers have with a business which goes without saying, that this candidate should be dedicated and reliable. Seeking a candidate who has a minimum of 2 years prior experience in a customer service role and experience with sales/telemarketing. This Agent will contribute to the team effort by accomplishing related results as needed.
What you need:
- 2 years of prior experience in a customer service role
- Excellent communication and presentation skills
- Developing and retaining relationships through listening and implementing a successful plan of action
- Resolving a wide variety of issues through customer education and follow up
- Strong phone contact handling skills and active listening
Hours: Monday – Friday, 7am to 4pm
*Must be able and willing to commute to Glendale for training period
Location: Valencia, CA
Apply right away or call (661) 254-4026 and ask for Joey. We can't wait to hear from you!
Qualifications: Knowledge, Skills and Abilities
- Minimum of 2 years' experience in a high volume call center
- Experience with sales and/or telesales
- Must have a high school diploma or GED
- Detail oriented and organized with effective communication skills
- Prior retail/sales/telemarketing experience
- Solid work ethic with a positive attitude
- Fast data entry skills (40wpm+) and proficient in Microsoft Office products
We want you to love us so much you can’t wait to tell your friends!
About SAGE Staffing
Our mission is to be the most referred administrative/office staffing firm in Santa Clarita and the Antelope Valley. We accomplish this by offering our candidates and clients a remarkable hiring experience.
Our back story
SAGE Staffing was founded in Santa Clarita in 1987, when we were one of the first locally owned and operated staffing firms to be established here. Our client list soon included some of the area's best organizations, such as Princess Cruises, Newhall Land and Farming, the City of Santa Clarita, U.S. Borax, Cal Arts and College of the Canyons.
This solid foundation gave us the ability to expand into the Antelope Valley with a second office in Palmdale. SAGE is now trusted by over 2,500 companies in the Santa Clarita, Antelope and San Fernando Valleys. Candidates and clients throughout the area know they can rely on us for a remarkable hiring experience!